How to Order ?

Ordering from India Craft Villa is easy!

When will my order be delivered? We usually deliver the products within 3 to 5 working days. If you order in bulk Qty/ multiple items than first we will inform you delivery time and it’s depend on available stock, order Qty and particular Subject.

Are there any additional Shipping Charges for Domestic & International Order? International Shipping charges are extra and it depend on your order Qty, Subject, Country, Weight & Volume. (We will inform you shipping charges through mail as per your inq.).

Product return policy

You need to mention all the details about the product and order ID and email us enquiry.indiacraftvilla@gmail.com with the reason for which you are returning it. As soon we receive return product on our warehouse we will process your refund. Refund of money will be processed within 7 business days.

The product should not be damaged at the time of returning. If it is not in the same condition as it was sent, then it will not be accepted and we won’t refund the amount.

The customer will bear the charges for returning the products.

If you received any products in damaged condition please take a snapshot of damaged product and mail us at enquiry.indiacraftvilla@gmail.com or whatsapp/Call us at +91 within 24 hours of delivery. We will replace you products within 7 days.

How can I track my order ?

Once your order has shipped, we will inform or email you shipping details with a carrier’s website link to track shipment.

About Packing

Usually we provide all items in individual box packing and we do standard export packing. Also we provide Gift Wrapping facility on your request, it will be charged extra as Rs.10 to Rs.20 for each piece.

Payment Mode

We have PayUMoney Gateway which Accept all Credit Cards (Master/ VISA) All Debit Card (including Maestro) Whatever your online mode of payment. (PayUMoney assures you absolute peace of mind while making online payments. Any payment made through PayUMoney is covered under Bayer Protection ensuring that you get the desired purpose or PayUMoney dispute resolution team will resolve the dispute with merchant to get your rightful purchase or refund. )

Cancellation & Refunds

Cancellation of an order is possible only within 24 hours of placing order. Cancellation of an order is not possible if the order is shipped / if any customization is involved.

Web site terms & conditions of use

PLEASE READ THIS TERMS OF SERVICE AGREEMENT CAREFULLY. BY USING THIS WEBSITE OR ORDERING PRODUCTS FROM THIS WEBSITE YOU AGREE TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS OF THIS AGREEMENT. ALL APPLICABLE .

Please read this terms of service agreement carefully. By using this website or ordering products from this website you agree to be bound by all of the terms and conditions of this agreement. If you don’t agree with these terms, you are prohibited from using this website. The materials contained in this website are protected by applicable copyright and trademark law.

INTERPRETATION OF NUMBERS AND GENDERS

The Terms herein shall apply equally to both the singular and plural form of the terms defined. Whenever the context may require, any pronoun shall include the corresponding masculine and feminine. The words "include", "includes" and "including" shall be deemed to be followed by the phrase "without limitation". Unless the context otherwise requires, the terms "herein", "hereof", "hereto", "hereunder" and words of similar import refer to the Terms as a whole.

Use of Website:

We are not responsible for any damages resulting from use of this website by anyone. You will not use the Website for illegal purposes.

Use License:

By using this Website, you are granted a limited, non-exclusive, non-transferable right to use the content and materials on the Website in connection with your normal, noncommercial, use of the Website. You may not copy, reproduce, transmit, distribute, or create derivative works of such content or information without express written authorization from Indian crafts, jaipur, Rajasthan. .

Governing Law:

Any claim relating to Indian crafts website shall be governed by jurisdiction of Jaipur without regard to its conflict of law provisions..

General terms and conditions applicable to use of a website.

This website www.indiacraftvilla.com is owned and operated by India Craft Villa, Delhi.